Privacy Policy

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, phone number, email address, and any other details you voluntarily provide when completing the contact form or calling (832) 209-1441.
• Case Information: Details about your legal matter that you choose to share when requesting a consultation.
• Technical Information: IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on the Website, collected automatically via cookies and similar tracking technologies.
• Communications: Records of emails, phone calls, or messages you send to us through the Website.
• Language Preference: We serve clients in English and Spanish; language preference may be noted for communication purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested information about our legal services.
• To schedule and conduct free initial consultations.
• To communicate with you by phone, text message, or email regarding your inquiry or case.
• To improve the functionality, content, and user experience of the Website.
• To analyze Website traffic and usage patterns for internal analytics.
• To comply with applicable legal obligations and professional responsibility rules.
• To protect the rights, property, and safety of Chad Henderson Law, PLLC, its clients, and others.

3. Legal Basis for Processing

We process your personal information based on: (a) your consent, provided when you submit a contact form or reach out to us; (b) our legitimate interests in operating our law practice and Website; and (c) compliance with legal obligations applicable to law firms licensed in the State of Texas.

As a law firm, we are also subject to the Texas Disciplinary Rules of Professional Conduct, which govern confidentiality of client and prospective client communications.

4. Information Sharing & Disclosure

Chad Henderson Law, PLLC does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: We use third-party platforms such as LeadConnector (contact form management) and Google services (maps, analytics) to operate the Website. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information when required by law, court order, subpoena, or government authority.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Chad Henderson Law, PLLC, our clients, or others.
• Business Transfers: In the event of a firm merger, acquisition, or dissolution, client information may be transferred subject to professional responsibility obligations.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations under Texas law, resolve disputes, and enforce our agreements.

For prospective clients who did not retain our services, inquiry information is generally retained for a reasonable period consistent with standard law firm practices. For client files, retention periods are governed by the Texas Disciplinary Rules of Professional Conduct and applicable state law.

6. Cookies & Tracking Technologies

The Website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze Website usage, and improve our services. A cookie is a small data file placed on your device.

• Essential Cookies: Necessary for the Website to function properly.
• Analytics Cookies: Help us understand how visitors interact with the Website (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.

7. Third-Party Services

The Website integrates with the following third-party services that may collect information about your interactions:

• Google Analytics / Google Maps: For Website analytics and office location display. Subject to Google's Privacy Policy.
• YouTube: Educational legal videos embedded on the Website. Subject to YouTube's/Google's Privacy Policy.
• LeadConnectorHQ: Contact form platform used to process and manage Website inquiries. Subject to LeadConnector's Privacy Policy.

Chad Henderson Law, PLLC is not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Please be aware that communications sent via the Website contact form or by email prior to the establishment of an attorney-client relationship may not be protected by attorney-client privilege. Do not include highly sensitive information in initial contact inquiries.

9. Your Rights & Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and professional retention obligations.
• Opt-Out of Communications: Unsubscribe from marketing communications at any time by contacting us directly.
• Do Not Track: Some browsers transmit Do Not Track (DNT) signals. The Website currently does not respond to DNT signals.

To exercise any of these rights, please contact us at (832) 209-1441 or via the contact form at www.chadhendersonlaw.com.

10. Children's Privacy

The Website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to the Website, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Chad Henderson Law, PLLC
• 2646 S Loop W, Suite 380, Houston, TX 77054
• Phone: (832) 209-1441
• Website: www.chadhendersonlaw.com
• Hours: Open 24/7  ·  Languages: English · Español